Stronger measures for employee hygiene
We will thoroughly implement body temperature measurement, hand-washing, gargling, and disinfection before start of work.
We will also emphasize hygiene training to make sure that our staff maintain each individual`s health while striving to provide warm hospitality to our guests.
Health check for guests
- Hotel guests
- We ask stay guests to disinfect their hands upon arrival at the hotel.
- Dining guests at restaurants
- We will ask guests to disinfect their hands entering our restaurants.
- Golfing guests
- We will ask guests to disinfect their hands entering our clubhouses.
Promotion of new measures for cleaning, disinfection and ventilation
We will be thoroughly disinfecting surfaces frequently touched by many people such as equipment and facilities in restaurants, guest rooms, and others in particular.
- Placement of sanitizer
- We will place bottles of sanitizer at entrances and various other spots in our hotels.
- Stronger measures for disinfection at our restaurants
- Each time our restaurant guests finish their meal, we will not only clean but disinfect the table they are occupied so that it is ready for the next guests to dine safety and with ease.
- Enhancing ventilation
- We will enhance ventilation by regularly opening windows and/or by making full use of mechanical ventilation system in house to bring in the fresh air from outside.
Thorough countermeasures to prevent the droplet spread
- Ensuring a social distancing
- In general, guests in the restaurant and other facilities are placed with at least one meter between them. When this is not possible, we will set up plastic partitions.
*We have a system in place to communicate with and seek guidance from public health centers.