About Us

Hotel Address

10-30 Takanawa 4-chome, Minato-ku, Tokyo, 108-8611 Japan
Tel: +81-(0)3-3440-1111

Reception
The Shinagawa Prince Hotel does not have its own shuttle bus, but guests can use a limousine bus from Narita Airport (charges apply: 3,000 yen).

For information on how to get to Shinagawa Prince Hotel, please visit the Access page.

 Check-in / check-out

Check-in: 15:00 / Check-out: 11:00

Early check-in and late check-out
Early check-in 100%
Late check-out 30% before 14:00, and 50% before 17:00.

Credit cards accepted

AMEX, VISA, MASTER, JCB, UC, DINERS,DC

Foreign exchange service
US dollars, British pounds, Canadian dollars, Euros

  Business support

The hotel has copying and FAX services and other facilities necessary for business. Our hotel staffs remain attentive to your needs so that you may enjoy an efficient and pleasurable stay with us.

Also, four additional rental meeting rooms are available featuring a full range of office equipment for your important business discussion and presentation needs including professional-quality white boards, overhead projectors, video equipment, televisions, copy and fax machines.

  Internet

• Each room equipped with wired LAN and Wi-Fi.(Free)
  (Please submit your name and contact to get login ID & password.)
• Wi-Fi access available in the Lobby. (Free)
  (Please submit your name and contact to get login ID & password.)
• Wired LAN and Wi-Fi available inside Banquet Halls and Meeting Rooms.
  (Charges apply: Cost of Internet usage; 30,000 yen per day/port. Please contact us for further details.)
  (At 3rd floor Banquets and Meeting Halls, only Wi-Fi access available.)
• PC available on rent.
  (PC with Japanese Keyboard; 5 units. 2,000 yen for up to 24 hours)

 Other services

Room Service
The hotel does not have room service, but guests can use the many restaurants, cafes and bars in the building.

Help desk services
Limousine and shuttle bus reservations, luggage deposit, wheelchair and umbrella lending and other services

Guide to parking area use
Open 24 hours; 500 yen per 30 minutes; 24 hours 1,500yen for overnight hotel guests

Accessibility
Accessible rooms: two in the Main Tower and one in the Annex Tower

Newspaper services
Charge applies

Massage
Charge applies
From 18:00 to 2:00.

Laundry service
Available 24 hours per day

Baby room
Charge applies
The baby room on the third floor of the Annex Tower.
Opening hours: 10:00 – 18:00.

Guest room features
Note: Guest rooms have different features according to type. Please see the guest room introduction page.

Amenities
Note: Guest rooms have different features according to type. Please see the guest room introduction page.